Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of T Mcl

T Mcl

January 21, 2026

4  out of  5
rating by T Mcl
"Nadia was extremely helpful and professional even going above and beyond to help resolve a cancellation issue with my prior provider. Great customer service and a blessing. Give this team a call- they really do care!"
Profile photo of Valerie Carrasco

Valerie Carrasco

July 10, 2025

5  out of  5
rating by Valerie Carrasco
"First of all, I would like to thank Crystal from CUTX in recommending Jordan from State Farm. Secondly, Jordan is phenomenal and very friendly, knew how to explain everything from A to Z. My quote for three autos is awesome! Lastly, it was fast and very easy. It literally took lees than an hour and I had auto insurance. Thank you guys!"
We responded:
"Valerie, thank you for the wonderful review! I am thrilled to hear that Crystal's recommendation led you to Jordan and even more excited that your experience with Jordan exceeded expectations! I am happy we were able to help you fully understand your coverage and provide quotes for your auto insurance. Thank you for choosing our team! "
Profile photo of Amanda Thrasher

Amanda Thrasher

January 15, 2025

5  out of  5
rating by Amanda Thrasher
"I reached out for a quote with state farm and called thos office. Jordan answered and was incredibly professional, knowledgeable, and genuinely interested in helping me find the best insurance coverage for my needs. She took the time to explain everything in detail and answered all my questions with patience and clarity. Customer Service is a big deal to me and Jordan and this office as a whole has exceeded my expectations! I am glad to have found them when I was searching for a new insurance company. Highly recommend!"
We responded:
"Amanda, thank you for such a wonderful review! I am so happy Jordan was so helpful with your insurance coverage and able to answer all of your questions and make sure you are covered!"
Profile photo of Julian Acosta

Julian Acosta

January 4, 2025

5  out of  5
rating by Julian Acosta
"Ragan was absolutely amazing ! She couldn’t have Called us at a more perfect time! She answered all of our questions and addressed our concerns ! Made the process smooth,Thank you Ragan We finished off with Nadia and felt confident that we are in good hands with yall !! Thanks again and Happy New Years !"
We responded:
"Julian, thank you for the great review! I am so happy Ragan was so helpful and that Nadia was able to help as well! We are always here when you need us! "
Profile photo of James Malone

James Malone

August 29, 2024

5  out of  5
rating by James Malone
"We've been with State Farm for over 30 years. Our original agent retired and Karim inherited us. We loved our old agent so was a bit worried about getting a new one. There was no need to worry at all. Karim and his team are amazing. Every time I call, I receive excellent customer service. Just today I called and Jorden took my call, assured me she would resolve my issue and within an hour, it was resolved. Karim's entire team knows what good customer service means... rare now-a-days."
We responded:
"James, thank you so much for such a wonderful and thoughtful review. I am so Happy you trust my team and I with your insurance needs. We are always here when you need us!"
Profile photo of Prescilla Aguinaga

Prescilla Aguinaga

July 22, 2024

5  out of  5
rating by Prescilla Aguinaga
"Nadia is very nice and a great agent. She helped me get all I needed done and was patient when answering my many questions. As a first timer with insurance, she made my experience easy and left me with no doubts. I’m very grateful Nadia assisted me today. I recommend visiting this branch and talking to her! 👍🏼"
We responded:
"Prescilla, thank you for the wonderful review! I am so happy Nadia was so helpful and able to get you set up with a policy that best fit your needs! "
Profile photo of Christian Turner

Christian Turner

June 4, 2024

5  out of  5
rating by Christian Turner
"Came in with my girlfriend to get insurance and Nadia helped us easily understand what we were getting and with great plans, really appreciate the customer service!"
We responded:
"Christian, thank you for the wonderful review! I am so happy Nadia was so helpful with your insurance! "
Profile photo of Felipe Valdez

Felipe Valdez

May 7, 2024

5  out of  5
rating by Felipe Valdez
"I have been a customer for over 4 years now, the experience has been great. Every time I have a question or need assistance they have been quickly to respond. My agent Nadia is very patient, easy to work with, and always willing to help when needed. The entire staff is great. I also have recommended them to my friends and family."
We responded:
"Felipe, thank you for the wonderful review! I am honored you choose my office for your insurance needs. Nadia is a great asset to our team and I am happy she was so helpful!"
Profile photo of Caleb Leeper

Caleb Leeper

March 23, 2024

5  out of  5
rating by Caleb Leeper
"I love Karim office, especially Jamyah she is super nice and quick to help solve your problem."
We responded:
"Caleb, we strive to provide excellent service. Thank you for the great review."
Profile photo of Janel Vazquez

Janel Vazquez

March 3, 2024

5  out of  5
rating by Janel Vazquez
"Jordan was so knowledgeable and friendly! She helped my clients get a great deal! Will be sending more her way soon."
We responded:
"Janel, thank you for the great review and recommending our agency to others."
Profile photo of Taryn Ulrich

Taryn Ulrich

March 2, 2024

5  out of  5
rating by Taryn Ulrich
"Jordan is the best!! She is super friendly and knowledgeable and made the process go smoothly. Highly recommend!!"
We responded:
"Taryn, we strive to provide excellent service. Thank you for the great review."
Profile photo of Asia Wells

Asia Wells

March 2, 2024

5  out of  5
rating by Asia Wells
"I had a great experience, everyone in the office is so friendly. Jamyah and Jordan were so helpful with assisting me and my sister separately. Great experience!"
We responded:
"Asia, thank you so much for taking the time to share your experience with our agency! We are honored to have earned your trust and we look forward to keep helping you with your insurance needs."
Profile photo of Muriet Turner

Muriet Turner

March 1, 2024

5  out of  5
rating by Muriet Turner
"I want to give credit where credit is due. I was in dire need for insurance. I spoke with Jamyah and she was very prompt, thorough, understanding and helpful in the process of getting me the insurance that I needed. I was able to get a bundle deal for my car and renters insurance within a matter of minutes. Even days after closing the deal I reached out to Jamyah and she was still very sweet and helpful. If you are looking for insurance she is the person to speak with. You won’t be disappointed I promise!"
We responded:
"Muriet, thank you so much for taking the time to share your experience with our agency, and thank you for taking the time to recognize Jamyah and her efforts to provide you with the customer care that you deserve! Your kind words make our day!"
Profile photo of Kayla Culclager

Kayla Culclager

March 1, 2024

5  out of  5
rating by Kayla Culclager
"I have been insured with a few other agencies and it has absolutely never been such a smooth & easy thing in my life; however, Jamyah has made all the difference for me. She is patient, she answers all my concerns with intention and all in all has made dealing with insurance easy + understandable. Karim’s office is nothing short of amazing, and I know I can depend on them…i’m hopeful that i won’t be leaving any time soon. Thank you!"
We responded:
"Kayla, we strive to provide excellent service. Thank you for the great review. "
Profile photo of Dezaray Hervey

Dezaray Hervey

March 1, 2024

5  out of  5
rating by Dezaray Hervey
"Worked with JaMyah Broadnax! Very professional and able to answer any question I could possibly think of and more."
We responded:
"Dezaray, Thank you for the great review!"
Profile photo of Shandale Smith

Shandale Smith

February 29, 2024

5  out of  5
rating by Shandale Smith
"Calling insurance companies is much more stressful than anyone should have to experience. However, I placed a call to my agent and talked to the most pleasant lady, who was able to calm me down and reassure me everything would work out fine. Thank you, JaMyah Broadnax, for all your help and for providing excellent customer service."
We responded:
"Shandale. Thank you for the wonderful 5 star review recognizing Jamyah! She always goes the extra mile to assist our clients with any insurance questions or needs. We are here to help protect you and bring you peace of mind!"
Profile photo of Kimberly Dupar

Kimberly Dupar

February 29, 2024

5  out of  5
rating by Kimberly Dupar
"I called in for a quote and spoke to JaMyah Broadnax and she displayed excellent customer service. She was very knowledgeable and detailed about my quote and all extra coverages in which I inquired."
We responded:
"Kimberly, Thank you for the positive review!"
Profile photo of Fatima Valdez

Fatima Valdez

February 29, 2024

5  out of  5
rating by Fatima Valdez
"Nadia, its very helpful and attentive."
We responded:
"Thank you Fatima!"
Profile photo of Ghairatullah omari

Ghairatullah omari

December 2, 2022

3  out of  5
rating by Ghairatullah omari
"Fair"
Profile photo of jeanette botello

jeanette botello

March 23, 2022

5  out of  5
rating by jeanette botello
"Tonya is very helpful and great customer service."
Profile photo of Kellee Tyrone

Kellee Tyrone

March 18, 2022

5  out of  5
rating by Kellee Tyrone
"Tonya is the BEST!! She has helped me with auto coverage, and six months ago helped us with house insurance. Great service, highly recommend :)"
Profile photo of yanesita verdecia

yanesita verdecia

March 17, 2022

5  out of  5
rating by yanesita verdecia
"Súper complacida con todo el servicio en general, muchas gracias!!!!! Para la señorita Nadia hace un trabajo excelente!!!!"
Profile photo of A Smiles

A Smiles

September 18, 2021

5  out of  5
rating by A Smiles
"Friendly specially Tonya."
We responded:
"Thank you for the wonderful 5 star review recognizing Tonya! Tonya always goes the extra mile to assist you with any of your insurance questions or needs. We are here to help protect you and bring you peace of mind!"
Profile photo of catherine cooper

catherine cooper

March 15, 2021

5  out of  5
rating by catherine cooper
"This office was very handy in helping me and taking a load off my mind. I would recommend them to everybody. Thanks, again Nadia, you're a jewel."
We responded:
"Catherine, Thank you for the positive review and recommendation to our agency!"
Profile photo of David Gouldy

David Gouldy

February 13, 2021

5  out of  5
rating by David Gouldy
"Have been a State Farm customer for over 30 years. When my agent retired, I followed one of his customer reps, Tonya Becherer, to a new agent, and have stayed when them. Karem Nevils office maintains the same platinum level of serviced that I have been given over the years. Tonya is excellent, and I know that if she isn't available, I have the agent and others in the office ready to help. You never want insurance until you 'do'. Just like your doctor, cheapest price is not the standard. Trust and excellent service are something you deserve and should always expect. I know I will be cared for whenever I call this agent's office."
We responded:
"Thank you so much for taking the time to share your experience with our agency! We are honored to have earned your trust and we look forward to helping you with your insurance needs for years to come! Thank you for taking the time to recognize Tonya and her efforts to provide you with the customer care that you deserve! Your kind words make our day, David!"