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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Samir Abdelmassih

May 22, 2023

5  out of  5 rating by Samir Abdelmassih
"Great customer service and great prices. Called a bunch of other companies and they all told me I would pay around 500 but after speaking to ms.Nadia she gave me a really good and low price. Thanks again."

Ghairatullah omari

December 2, 2022

3  out of  5 rating by Ghairatullah omari
"Fair"

jeanette botello

March 23, 2022

5  out of  5 rating by jeanette botello
"Tonya is very helpful and great customer service."

Kellee Tyrone

March 18, 2022

5  out of  5 rating by Kellee Tyrone
"Tonya is the BEST!! She has helped me with auto coverage, and six months ago helped us with house insurance. Great service, highly recommend :)"

yanesita verdecia

March 17, 2022

5  out of  5 rating by yanesita verdecia
"(Translated by Google) Super pleased with all the service in general, thank you very much!!!!! For Miss Nadia she does an excellent job!!!! (Original) Súper complacida con todo el servicio en general, muchas gracias!!!!! Para la señorita Nadia hace un trabajo excelente!!!!"

A

September 18, 2021

5  out of  5 rating by A
"Friendly specially Tonya."

catherine cooper

March 15, 2021

5  out of  5 rating by catherine cooper
"This office was very handy in helping me and taking a load off my mind. I would recommend them to everybody. Thanks, again Nadia, you're a jewel."

David Gouldy

February 13, 2021

5  out of  5 rating by David Gouldy
"Have been a State Farm customer for over 30 years. When my agent retired, I followed one of his customer reps, Tonya Becherer, to a new agent, and have stayed when them. Karem Nevils office maintains the same platinum level of serviced that I have been given over the years. Tonya is excellent, and I know that if she isn't available, I have the agent and others in the office ready to help. You never want insurance until you 'do'. Just like your doctor, cheapest price is not the standard. Trust and excellent service are something you deserve and should always expect. I know I will be cared for whenever I call this agent's office."

Candace Jackson

June 11, 2020

5  out of  5 rating by Candace Jackson
"I recently reached out to my StateFarm agent regarding home insurance because I was in the beginning stage of purchasing my first home. I spoke with Nadia and she walked me through the process and clearly gave me all the information that I would need to get started. A few weeks passed and I never had to follow up with her. She called to check and see how the process was going and just recently she called and advised me everything was set up and she had given all the information needed to my mortgage company. So thankful for her taking a piece of stress off my plate."

Jarell Rebar

June 2, 2020

5  out of  5 rating by Jarell Rebar
"Karim has been extremely helpful in all of my insurance needs. He’s very polite and truly cares about the wellbeing me and my family. I would recommend anyone to him if they need any form of insurance."

Pamela McClendon

May 9, 2020

5  out of  5 rating by Pamela McClendon
"Nadia was very professional, personal, caring and very knowledgeable. The process was very easy and the value was very good."

Marty Gasner

May 8, 2020

5  out of  5 rating by Marty Gasner
"Very detailed Policy Review with good Risk discussion and Clear Explanations of Coverages and Deductibles. Good connection to establish a relationship with my new agent."

Remonica Wade

May 8, 2020

5  out of  5 rating by Remonica Wade
"Very Professional and helpful Staff."

Rita Watson

May 7, 2020

5  out of  5 rating by Rita Watson
"Very helpful and informative"

Chris Eidson

May 7, 2020

5  out of  5 rating by Chris Eidson
"Karim, Nadia and Tonya have all been so professional and helpful with my insurance needs. I would highly recommend the ."

Benjamin X

May 1, 2020

5  out of  5 rating by Benjamin X
"Karim made switching and saving on my auto insurance super easy. He's a no-hassle professional agent that tailored my insurance coverage based on my needs. His assistant Nadia was very professional and fantastic to work with. If you're new to the DFW area like I am and are looking for a trusted advisor, check him out. Two thumbs up!"

MK Cook

April 21, 2020

5  out of  5 rating by MK Cook
"Karim was very friendly and thorough. He was detail-oriented and made good suggestions."

brandon gartland

April 18, 2020

5  out of  5 rating by brandon gartland
"Karim is awesome! The wifey and I spoke with him for quite sometime at total ease. We both feel better about our policy and our new handler! Thanks Karim"